Last updated: May 21, 2026

Privacy Policy

Siparo operates this store and website, including all related information, content, products, and services to provide customers with a smooth shopping experience. Our store is powered by Shopify, which allows us to securely manage orders, payments, and customer services.

By using our website or placing an order, you agree to the terms outlined in this Privacy Policy.

Personal Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

• Name

• Shipping and billing address

• Phone number

• Email address

• Payment details

• Order history

• Device and browsing information

• Messages or inquiries sent to us

How We Use Your Information

We use your information to:

• Process and deliver orders

• Provide customer support

• Send order confirmations and updates

• Improve our website and customer experience

• Prevent fraud or unauthorized activity

• Comply with legal obligations

Payments & Security

Payments are processed securely through trusted third-party payment providers supported by Shopify. Siparo does not store full payment card details on our servers.

While we take reasonable security measures to protect your information, no online transmission or storage system can be guaranteed 100% secure.

Shipping & Delivery

Customers are responsible for providing accurate shipping information before completing checkout.

Siparo is not responsible for delays caused by:

• courier companies,

• customs,

• weather conditions,

• or incorrect customer information.

Coffee Product Disclaimer

Important Note:

Flavor notes such as wine, rum, whiskey, berries, chocolate, or vanilla describe the coffee’s natural taste profile only. No alcohol, wine, or intoxicating substances are added to our coffee beans.

100% Coffee Beans • Halal Friendly

Returns & Refunds

Due to the nature of food products:

• Coffee products cannot be returned or exchanged once opened.

• Returns are only accepted for:

  • incorrect items,

  • damaged products,

  • or major packaging issues.

Issues must be reported within 24–48 hours after delivery with clear photos.

Third-Party Services

Our store may contain links or services provided by third parties, including Shopify and payment providers. These third parties may collect and process information according to their own privacy policies.

Learn more about Shopify’s privacy practices here:
Shopify Privacy Policy

Your Rights

Depending on your location, you may have the right to:

• access your personal information,

• request corrections,

• request deletion of your data,

• or opt out of marketing communications.

To make any request, please contact us using the details below.

Changes to This Policy

Siparo may update this Privacy Policy from time to time to reflect operational, legal, or business changes. Updates will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, you may contact us at:

Email: siparo.ae@gmail.com
Location: Abu Dhabi, United Arab Emirates